About Publishers Group West
Publishers Group West (PGW) is the leading book sales and distribution
company in the United States, representing over 100 independent client publishers.
PGW sets the standard for integrated, full-service distribution, provides complete
digital conversion services, and is a top-ten vendor to retailers and wholesalers
throughout the industry. PGW’s market leadership, experience, flexibility, and customized
services provide valued client publishers with comprehensive and targeted distribution
to meet today's ever changing market place.
Established in 1976, PGW’s headquarters are in Berkeley, CA, with national
account and international sales offices in New York City. In 2007 PGW became a division
of the Perseus Books Group, based in New
York, with print, production, and digital services offices in Boulder, CO, a U.S. special
sales team in Philadelphia, a UK sales office in London, and distribution and digital
printing facilities in Jackson, TN. Over the years PGW has earned a reputation as
a distributor that can work with publishers to build bestsellers across all categories.
Some of these bestsellers include: 50 Simple Things to Save the Earth, the
Pokémon series, Cold Mountain, The Power of Now, Rick Steves' travel guides, and
StrengthsFinder 2.0.
PGW provides complete publisher services: marketing, editorial and design consultation,
sales through all domestic and international channels, customer service, digital
conversion and printing, warehousing and distribution, billing and collections,
and detailed reporting for its clients. PGW sells to retail and wholesale accounts
through an in-house sales force, stores all active titles in a centrally located
distribution center, ships to accounts on a consolidated basis, bills and collects
from accounts, and remits to the publisher the sales revenue, less returns, shipping
charges, and distribution fees.
PGW maintains a balanced editorial mix in as many genres as possible, while avoiding
over-concentration in any subject areas, and actively pursues new relationships with
both existing and emerging publishing companies. Categorically, PGW clients’ strengths
include: literary fiction, serious nonfiction, travel, self-help and personal growth
and natural health, business, children’s books, gay and lesbian interest, popular
and counter-culture, and audio books. More than half of PGW’s net billing —
not to mention much of its editorial strength — is its backlist.
PGW's systems, processes, and services continue to evolve, and interaction with client
publishers includes the latest Web application and reporting solutions. In addition
to sales and distribution services, PGW provides client feedback on everything from
marketing and title positioning to inventory management and operation logistics.
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The marketing department is a dynamic and integral part of the distribution enterprise,
and the hub of activity at PGW for a publisher’s day-to-day needs. With PGW account
managers, marketing assistants, catalog, advertising, and publicity specialists,
clients receive the focused time and attention necessary to help them run their
businesses successfully and achieve their publishing objectives.
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Scheduled seasonally, marketing meetings are a key interaction between publishers
and the PGW sales and marketing teams. The format is flexible and includes a comprehensive
review of sales, analysis of market trends, formulation of backlist sales goals,
and sales projections for new titles. Publishers raise their agenda items, present
new titles, and lead a strategy session on their overall program. Attendance at a
typical marketing meeting varies depending on the list and territories covered,
but always includes the publisher’s marketing account manager and assistant, as
well as senior sales staff representing the key selling channels.
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Within the marketing department, the catalog team produces some of PGW’s most effective
sales tools — the New Book, Children’s, and Travel catalogs for each selling
season. PGW clients are assigned a catalog specialist who solicits new title descriptions,
specifications, and cover images for each season’s titles. PGW’s catalog specialists
work with each publisher, as well as copy editors, to produce final content for the
appropriate seasonal catalogs. In addition, this title content is carefully managed
and fed directly to national accounts such as Barnes & Noble, Borders, and Amazon,
and other databases to ensure that the titles are purchased on schedule and that descriptions and
all other title related data is correct and up-to-date.
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The marketing department distributes a weekly update of client-generated publicity
to sales reps and accounts, while major national publicity is sent out immediately
if necessary. The marketing department also keeps a useful database of public relations
and publicity contacts who have worked with PGW clients in the past with positive
results.
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The advertising department at PGW works closely with publishers, account managers,
and various sales divisions to coordinate book trade advertising and account promotional
activity. A key function of this department is obtaining approvals for co-op requests,
including in-store promotions, display ads with wholesalers and/or trade magazines,
online promotions, author signings, and newsletters. PGW’s Pre-approved Newsletter
program allows accounts to take modest co-op credits for positive reviews without
having to get approval in advance.
Co-op Advertising Guide & Request Form
Pre-approved Newsletter Request Form
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Helix Publisher Portal is PGW’s online reporting
site where publishers go for information on sales, inventory, and financial reporting,
and to upload new title information and artwork. Helix also has a comprehensive
reference section with detailed information about the sales teams, deadlines, requirements,
schedules of trade shows and events, and much more.
PGW provides ftp access for each client where detailed sales and inventory reports
and statements are uploaded each month. Publishers can also get access to Nielsen
Bookscan point-of-sale data, as well as Ingram (ipage) and Baker & Taylor (PubAlley)
sales and inventory feeds through PGW.
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PGW’s sales staff of over 40 people includes national accounts coverage from offices
in New York City and Berkeley, a house field force, a six-person special sales group,
and an international sales division consisting of in-house sales reps and many more
stationed around the world. Most major specialty accounts are handled in-house while
commissioned groups are used for gift and gourmet accounts across the United States. PGW field
reps have twice won Publishers Weekly’s "Rep of the Year" award in recent years.
The PGW sales team is highly respected throughout the trade and has a knack for
choosing breakout titles and building bestsellers. PGW has had numerous national
bestsellers in the last ten years, including several that have sold well over one
million copies.
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